Price variation. Quotations are based on Creative Clownfish current costs of production and market rates relating to print, paper and similar materials. All quotations are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs that are out of our control. However, we aim to honour any quotation for a period of at least 30 days from date of issue, and will notify the customer at the earliest possible opportunity if market conditions make a price variation unavoidable during production.

Product. Any Artwork, Film or Bromide, Positive or Negative, Proofs, Colour Matchproofs, Visuals or Presentation material including any Printed and/or Finished Material produced for the Customer or a third party by Creative Clownfish or its agents. This also includes all banner advertisements and whole or part digital files or images created for broadcast on the Internet.

Checking proofs. Proofs of all work will be submitted for customer's approval and Creative Clownfish shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customer's alterations and additional proofs necessitated thereby may be charged extra. When style type or layout is left to Creative Clownfish best judgement, additional changes made by the customer may be charged extra. In situations where no customer representative is available to check such proofs and Creative Clownfish must make judgement for the sake of timely product delivery, we shall exercise all possible care, but shall incur no liability for any errors or omissions so caused. Similarly, if no customer representative is available to check final proofs, Creative Clownfish reserves the right to suspend production without liability until such a time as those proofs can be checked.

Copyright on requested content. The customer shall be responsible for obtaining all necessary authority to reproduce pictures, artwork, photographs, text etc. The customer agrees to indemnify Creative Clownfish and its agents from any claim arising from any breach of this condition.

Delivery, ownership and payment. Delivery of work shall be accepted as having occurred when products are delivered (which includes completion to specification of web products).

Liability and rush deliveries.
Creative Clownfish will not accept any liability for any error or variation of quality howsoever caused if the Product is not checked by the Customer or his agent immediately upon delivery by Creative Clownfish to the customer (or elsewhere at the Direction of the Customer) and prior to any further production work of any kind including (without prejudice to the generality of the foregoing) printing or the commissioning of artwork.

Completion dates. Although Creative Clownfish will make every effort to comply with agreed completion dates, these are not guaranteed unless specified and paid for and the required date notified and accepted in writing. In the event of such a guaranteed completion date not being met then Creative Clownfish liability will only extend to the refund of any extra charge(s) made for the specified completion.